Ocean Quay provides the initial structure for service users to develop the self-confidence and belief in their own skills and abilities that they need to make the positive life changes that are necessary in beginning the process of reaching their full potential.
A multidisciplinary team provides support across a wide range of areas that impact on peoples’ lives in the early stages of recovery from drug and alcohol dependency.
There is close co-operation with other agencies such as Probation, Housing and Children’s’ services to provide assistance and advocacy when required.
Other services offered include Trauma Therapy, a Parenting Skills Programme and joint family work with affected others.
Service users are represented by a forum (S.U.R.F) which liaises with other services in the City and are encouraged to participate in the development and restructuring of the project.
Clients are required to be able to abstain from the use of alcohol and illegal drugs whilst attending the project and there are clearly defined expectations with regard to treating staff and other service users in a respectful and appropriate manner.
Several different services are available at Ocean Quay including the People in Early Recovery (PIER) project, a structured daily programme of individual and group therapy, which has a strong focus on improving interpersonal skills and recovery maintenance, and is delivered over twelve weeks.
The ARCS Project has been running since July 2010, and offers support to people experiencing hazardous, harmful or dependent alcohol use.
There is also the Quay Project which offers a programme of mentor supported educational and training. The training courses provide the opportunity to gain accredited Open College Network awards in a variety of areas including personal Development, ICT, Managing Finances, Volunteering, Mentoring and Cookery.
The ethos of the service is one of a mutually supportive community which, whilst retaining its focus on supporting people out of dependency and moving into their rightful place in the wider community, there is also a strong emphasis on self-care, having fun and developing new interests.
There is a well-equipped gym which reflects the importance of well-being, both physical and mental, that is recognised by the service as fundamental to recovery from dependency.
The importance of healthy eating is emphasised and a subsidised two course lunch is provided daily by our cook/tutor who is assisted by volunteers who are engaged on NVQ cookery courses.
Creativity is encouraged through peer lead music tuition, learning both how to make and record music in our recording studio. Arts and crafts classes are delivered by volunteers, who are former service users.
Our volunteering and mentoring service plays a significant role in providing practical support and guidance to service users. This service allows volunteers the opportunity to play an important role within the service, allowing them to gain experience and confidence in performing administration duties, working in our kitchen and being part of our maintenance team in the building. They also deliver services off-site to other projects in the City.